Shipping policies
Shipping Policy
Last Updated: 2025/03/28
Thank you for shopping at SimplyxCharmed! We are committed to delivering your orders as quickly and affordably as possible. Please review our shipping policy below for details on shipping times, costs, and procedures.
1. Shipping Locations
We proudly ship worldwide!
If you are unsure whether we ship to your country, please contact us at SimplyxCharmed@gmail.com
2. Processing & Shipping Times
Order Processing:
• Orders are processed within 5 business days (excluding weekends and holidays).
• During peak seasons or sales events, processing may take longer.
Estimated Shipping Times:
• Standard Domestic Shipping: [3-10 business days]
• Expedited Domestic Shipping: [2 business days]
• Standard International Shipping: [10+ business days]
• Expedited International Shipping: [8+ business days]
Shipping times are estimates and may vary due to factors beyond our control, such as customs delays or carrier issues.
3. Shipping Costs
• Domestic Shipping: [Free/Flat rate/Calculated at checkout]
• International Shipping: [Flat rate/Calculated at checkout]
• Free Shipping: We offer free shipping for orders over $100 in select countries.
Shipping rates are displayed at checkout before you complete your purchase.
4. Customs, Duties & Taxes (International Orders)
For international orders, customs fees, import duties, and taxes may apply depending on your country’s regulations.
• These charges are not included in the item price or shipping cost.
• The customer is responsible for any additional fees incurred during customs clearance.
• We are not responsible for delays caused by customs processes.
Please check with your local customs office for more information before placing an order.
5. Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can track your order using the link provided.
If you do not receive a tracking number within [2] business days, please contact us at SimplyxCharmed@gmail.com
6. Lost, Stolen, or Delayed Shipments
• If your package is lost in transit, please reach out to us, and we will assist in filing a claim with the carrier.
• We are not responsible for stolen packages once marked as “Delivered” by the carrier.
• If your package is delayed, we recommend checking the tracking details or contacting the shipping carrier directly.
7. Returns & Exchanges
Please refer to our [Return & Refund Policy] for details on returns and exchanges. If you need assistance, reach out to our team at SimplyxCharmed@gmail.com
8. Contact Us
For any shipping-related questions, please contact us:
• Email: SimplyxCharmed@gmail.com